New Puppy Letter / Guarantee
For the health of our puppies, the soonest they can be picked up is 7 weeks old. We start shipping the litters after they turn 8 weeks old. If you insist on picking your puppy up before it is 7 weeks old the health guarantee is void.
If you have bought or reserved a puppy from us and while it is still with us if we have a uneasy feeling about a litter or puppy, instead of sending the puppy home with you or shipping it, we will contact you and suggest you pick another puppy. The litter may have gotten loose stool, we may be treating them and their mother with antibiotics, they may not be eating as aggressively as we think they should or they may be a really fussy litter of puppies. If we make this suggestion to you it is because we are trying to protect you and your family from being disappointed, not because we want your puppy for ourselves.
If you are coming to our home to pick up your puppy and you still owe a balance on the puppy, we will no longer accept any payment other than cash for any unpaid balance on your puppy at the time that you are picking it up at our home.
New Puppy Letter and Health Guarantee
Your new puppy is used to having is A & M Advantage Professional dry food. Our puppies have food available to them 24 hours a day. If you change your puppyís feed or schedule please do it slowly and mix the food that it is used to along with what you want the puppy to have.
You will find included in your information a shot and worming record. Your puppy will need 2 more 5 in 1 puppy shots at 4 to 6 week intervals from the date of itís first shot. After that follow the advice of your vet with continuing itís shot program. Puppies need to be wormed often. We worm our puppies every two weeks with Panacur.
If we felt like it was necessary, your new puppy has had a Capstar pill before it was shipped to you for fleas. Because of the young age of our puppies we are unable to use chemicals on them or their mothers while they are pregnant or nursing. We work very hard to keep our dogs and puppies free from parasites, but as our animals do not live in kennels or crates they are exposed to fleas. Although this is an irritation, we feel that our dogs are much happier having their freedom to run and play and interact with each other instead of being forced to live their lives contained in small unpleasant pens and cages.
We sell pet quality puppies and give a one year guarantee on the purchase price of your puppy (from the puppyís birthday), against terminal life threatening genetic disorders. This guarantee is a credit only towards the price of any other puppy that is available or will come available. To fulfill our guarantee we must have documentation verifying the terminal genetic disorder from 2 veterinarians. If they agree, we will happily give you credit toward another puppy and the original puppy must be returned. This will fulfill the guarantee on the first puppy with no guarantee on the second puppy. We do not refund shipping or veterinarian costs or expenses for any reason. Our guarantee does not include; hernias, over bites, skin allergies, parasites (internal or external), coccidia, giardia, demodesis, hypoglycemia or contagious diseases. When you receive your puppy you must take it to your veterinarian for a health check within 5 days of receiving it, you must also be able to provide documentation by your veterinarian of your puppyís shots and worming record. If your puppy has not been kept on a consistent worming schedule or had the remaining puppy shots in itís series or any of the above have not been fulfilled your 1 year guarantee is void, changing ownership of your puppy (selling it or giving it away) will void the guarantee. If we have asked you to pick another puppy because we question itís health and you have refused or if we have asked you to leave the puppy longer because we think it may not be healthy so we can treat it ourselves and you refuse, your 1 year health guarantee is void. If you insist on picking your puppy up before it is 7 weeks old, itís 1 year health guarantee is void.
If for any reason you can not keep your puppy contact us first. We will either take it back and re-home it from here or we will help you with advertising and interviews. We want you to be as comfortable with your puppyís new home as we are with the thought of you having it now.
Payment for your puppy constitutes your agreement to this contract.
Please email us at firstname.lastname@example.org to let us know your the puppy has arrived safely.
Thank you for your business and please love your new baby for ever!